This reminded me of a guy that came into the shop one time for an oil change and while I had his car up in the air I noticed he had a tie rod dangling out of the steering arm on one side just flopping around.
I got a price on the part and told the service writer about it.
He comes back and says the guy declined the repair.
I told him that he needed to go back and explain to the jackass that his car wasn’t safe to drive.
He comes back again and says the guy declined it again.
I told him to go get the guy so I could show him that this thing was dangerous.
The guy comes out, looks at it, nods his head and still said no.
I escalated it and went and got the service manager and told him, that the vehicle was unsafe.
He explains to this guy that if the tie rod breaks that he will lose control of the vehicle and will either hit someone or at the very least get stranded in the middle of the road because he won’t be able to steer the car.
The guy still wouldn’t go for it.
I’ve been broke before, I know how it is so I told the guy personally that if he bought the tie rod for under $30, I would put the damn thing on at no charge.
Nope, wasn’t going for it so we had to let him go.
People like that scare me.
Anyone with a lick of sense would have at least called a friend to borrow the $30 if they had to in order to fix such a dire problem.
People like him are out there every damn day.